3:09 PM: We are currently seeing a partial network outage in the Redwood City area. Customers in the area may experience no internet connection. Our team is currently investigating and we will provide updates as more information becomes available.
Update 4:19 PM: We have isolated the issue, and a technician is scheduled for on-site repairs this afternoon. The Estimated Time of Resolution is 6:00 PM.
Update 6:04 PM: Our engineers and field technicians are still actively working towards a resolution.
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