10:15 AM: We are currently seeing a network outage in the Fremont area. Customers in the area may experience no internet. Our team is currently investigating and we will provide updates as more information becomes available.
10:50 AM: We are still currently seeing a network outage in select neighborhoods of the Fremont area. Our engineers and field technicians are still actively working towards a resolution.
11:00 AM: Thank you for your patience and understanding. Our team has resolved the network issue. If you are still experiencing problems with your connection please power cycle your primary router and equipment.
Please reach out to our Support team via email or phone with any questions.