2:20 PM: We are currently seeing a partial network outage in the Santa Clara Area. Customers in the area may experience no internet connection. Our team is currently investigating and we will provide updates as more information becomes available.
Update 3:00 PM: We have a technician en route to assess the trouble and begin repairs.
Resolved 5:32 PM: Thank you for your patience and understanding. Our team has resolved the outage in your area. If you are still experiencing problems with your connection please power cycle your primary router and equipment.