9:14 AM: We are currently seeing a partial network outage in the Dublin area. Customers in the area may experience no internet connection. Our engineering team is sending a technician into the field for repairs.
ETA: 12:00 PM
12:35 PM Update: The field technician is currently in the area and en route to the site. We are tracking their arrival closely and will provide an update as soon as they are on-scene.
Resolved 1:09 PM: Thank you for your patience and understanding. Our team has resolved the network outage. If you are still experiencing problems with your connection please power cycle your primary router and equipment.
Please reach out to our Support team via email or phone with any questions.
Phone Support: (844) 438-8484
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