12:30 AM: We are currently seeing a partial network outage in the Milpitas area. Some customers in the area may experience intermittent connection issues or no internet. Our team is currently investigating and we will provide updates as more information becomes available.
6:30 AM: Our engineering team is still actively working towards a resolution.
7:55 AM: Our engineering team is sending a technician into the field for repairs.
9:19 AM: Our engineering team is still actively working towards a resolution. Estimated time of completion - 11 am.
11:12 AM: Thank you for your patience and understanding. Our team has resolved the network issue. If you are still experiencing problems with your connection please power cycle your primary router and POE device.