7:24 AM: We are currently seeing a partial network outage in the Warm Springs area. Some customers in the area may experience intermittent connection issues. Our team is currently investigating and we will provide updates as more information becomes available.
8:52 AM: Our engineers have determined the cause and will be making the appropriate repairs.
Resolved [9:40 AM]: Thank you for your patience and understanding. Our team has resolved the network issue. If you are still experiencing problems with your connection please power cycle your primary router and equipment.
Please reach out to our Support team via email or phone with any questions.
Phone Support: (844) 438-8484