10:16 AM: We are currently seeing a partial network outage in the Milpitas area. Customers in the area may experience no internet connection. Our team is currently investigating and we will provide updates as more information becomes available.
Resolved 11:05 AM: We are monitoring the outage, and believe the issue has been resolved. Sorry if this caused any inconvenience. If you are still experiencing problems with your connection please power cycle your primary router and equipment.
Please reach out to our Support team via email or phone with any questions.
Phone Support: (844) 438-8484