2:10 PM: A member of our engineering team in en-route now to investigate and resolve the issue
Resolved 3:15 PM: We are very sorry for the service interruption you have experienced today. Your internet should have already come back online now. If you're having difficulties, try power cycling your primary router device by unplugging it for ~10 seconds before plugging it back, then wait for it to fully reboot before attempting to connect to the internet.
Please let us know if you have any further issues.
Sail Internet Team