11:23 AM - We are aware of an outage due to planned maintenance in the Santa Clara area. Our engineering team is currently working to have the network back online as soon as possible. We apologize for any inconvenience and thank you for your patience.
11:59 AM - Our engineering team has resolved the network issues in your area. Your internet should be back online. If you're having difficulties, try power cycling your primary router device by unplugging it for ~10 seconds before plugging it back, then wait for it to fully reboot before attempting to connect to the internet. Please let us know if you have any further issues.