[2:50 PM] - Some of our customers are experiencing a network outage. We have dispatched a technician to look into the issue.
[3:53 PM UPDATE] - Engineering team is continuing to investigate the issue. Thank you for your patience.
[4:26 PM RESOLVED] - We have resolved an issue with our equipment. All services should be restored and we sincerely apologize for any inconvenience. If you are still experiencing an issue, please submit a ticket via https://support.sailinternet.com or email firstname.lastname@example.org.