We are experiencing a network outage in Alviso that started at 4:00 am.
A technician team has been dispatched and discovered that the cause is vandalism. A fiber cable has been cut. We are scheduling work to fix the fiber link as soon as possible.
[04:00 AM] Network outage in the Alviso area.
[05:45 AM] Our team arrived at the site and verified that our main fiber line into the area has been cut.
[09:40 AM] Fiber splicing technicians have been dispatched.
[11:27 AM] Fiber team is onsite.
[12:57 PM] RESOLVED
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