We are experiencing a network issue affecting service to our customers. The problem started at around 2:00PM.
Our engineering team is working on a fix. We will provide an update within 30 minutes.
2:50PM Update: We are experiencing a problem in our high-availability database system. We have identified the issue, and expect resolution within one hour.
3:13PM Update: Service was restored for all affected customers at around 3:00PM. If you are still experiencing an issue, please submit a ticket via https://support.sailinternet.com or email firstname.lastname@example.org .