At aproximately 8:20pm to 9:45pm we discovered that a networking device in one of the homes in the Rivermark area began injecting troublesome traffic into the network which interrupted service. Engineering has isolated the source and blocked this traffic. We have no reason to believe that this was a malicious act. We are working with the customer to resolve the cause. We are also looking into security measures to prevent this from happening again in the future.
Articles in this section
- FRI Jan 15, 2021 at 5:50AM - Network outage for Alviso customers [RESOLVED]
- TUE Dec 1, 2020 at 4:50AM - Network outage for Alviso customers [RESOLVED]
- THU Nov 19, 2020 at 3:25AM - Network issue affecting Alviso customers [RESOLVED]
- Outage at Cahill (Building #2, #3, #6) [11/10, 10:30 AM] [RESOLVED]
- Outage at Boulevard Condos [10/27/2020 10:23 AM] [RESOLVED]
- Network Outage in Milpitas near Old Calaveras Road [10/24/2020 at 2:30 PM] [RESOLVED]
- Outage [RESOLVED]
- SAT Sep 19, 2020 at 2:17PM - Network issue [RESOLVED]
- WED Sept 9, 2020 at 4:50PM - Outage in Santa Clara and Cupertino Area [RESOLVED]
- SUN Aug 16, 2020 at 6:30AM - Sail Network Problems [RESOLVED]
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