12:00 AM: There is an outage that is affecting some of our Milpitas customers.
There was an unexpected issue with the emergency remote maintenance that will require an on-site visit to resolve.
We are working to get service back up as soon as possible.
1:30 AM: Our engineer arrived on-site and located to cause of the outage.
2:09 AM: Service has been restored.
If you are still experiencing any service issues, please reach out to our Support Team or send us an email directly.
Support Email: email@example.com