8:00 AM: We are currently seeing a partial network outage in the Daly City area. Customers in the area may experience no internet connection. Our engineering team is sending a technician into the field for repairs.
Update 10:38 AM: Our engineers and field technicians are actively working towards a resolution.
Update 10:50 AM: Our estimated restoration time is approximately 12 PM.
Resolved 12:20 PM: Thank you for your patience and understanding. Our team has resolved the outage issue. If you are still experiencing problems with your connection please power cycle your primary router and equipment.
Please reach out to our Support team via email or phone with any questions.
Phone Support: (844) 438-8484