11:07 AM: We are currently seeing a partial network outage in the Fremont area. Customers in the area may experience no internet connection. Our team is currently investigating and we will provide updates as more information becomes available.
11:55 AM: Our engineers have determined the cause of the network outage and are attempting to make the appropriate repairs.
Resolved 1:00 PM: Thank you for your patience and understanding. Our team has resolved the network outage. If you are still experiencing problems with your connection please power cycle your primary router and equipment.