We are experiencing a network issue affecting service to our customers. The problem started at around 6:30 pm. Our engineering team is in investigating the issue and will provide any updates as soon as we receive them. Thank you for your patience around this issue.
7:00 PM: We are sending out a technician to check on the equipment and make the necessary repairs.
Resolved 8:15 PM: Thank you for your patience and understanding. Our team has resolved the network outage. If you are still experiencing problems with your connection please power cycle your primary router and equipment.
Please reach out to our Support team via email or phone with any questions.
Phone Support: (844) 438-8484
Article is closed for comments.